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Managing Intensity in Knowledge Work: Self-Leadership Practices among Danish Management Consultants
KTH.
2018 (English)In: Journal of Management and Organization, ISSN 1833-3672, E-ISSN 1839-3527Article in journal (Refereed) Epub ahead of print
Abstract [en]

This paper examines the sources of knowledge workers’ work intensity and the self-leading strategies they apply to deal with it. The paper is based on focus group interviews with management consultants in a Danish management consultancy firm. Work intensity was identified as resulting from a combination of: (1) a results-only focus, (2) vagueness, (3) boundaryless work, and (4) low control of the quantitative load. A framework for self-leading strategies is developed based on the dimensions of reactive/proactive and self-focused/externally-focused strategies in different combinations. The results indicate that while consultants expressed a belief in internal self-discipline strategies of a more reactive nature, in fact, external and proactive strategies were the most effective in practice. In conclusion, the paper contributes to an extension of self-leadership theory to better account for current research on self-control.

Place, publisher, year, edition, pages
2018.
Keywords [en]
Work Sciences, Arbetslivsstudier, Business Administration, Företagsekonomi, Applied Psychology, Tillämpad psykologi
National Category
Work Sciences
Identifiers
URN: urn:nbn:se:gih:diva-5880DOI: 10.1017/jmo.2018.64OAI: oai:DiVA.org:gih-5880DiVA, id: diva2:1362830
Available from: 2019-10-21 Created: 2019-10-21 Last updated: 2019-10-28Bibliographically approved

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Bäcklander, Gisela

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